Healthier SG (HSG)

Healthier SG is a major transformation of our healthcare system to promote good health, prevent chronic diseases and their deterioration, anchored by primary care and the community.

It aims to focus on better health and quality of life for everyone, and encompasses 5 key features:

Mobilise our network of family doctors
Develop health plans
Activate community partners
A national Healthier SG enrolment program
Set up the necessary key enablers to make Healthier SG work

Vision:

Healthier SG aspires to develop the next phase of primary care in Singapore, where:

Care for chronic diseases is embedded within the community and is proactively managed by family doctors and their care teams.
Health plans are well-coordinated through common care protocols, interoperable IT systems, and shared data;
Care is supported by local and community stakeholders, with coordination from the healthcare clusters, and most importantly;
Singaporeans do their part in preventive care and to stay healthy, through lifestyle adjustments.

Your role as family doctors is therefore critical to the success of this initiative.

Guidance for Healthier SG clinics

The following materials may serve as useful references and help support clinic operations for Healthier SG enrolment.

S/N	File Name	Description
1	Healthier SG Coordinating Information	To serve as a guide for Healthier SG clinics.	Click here to download
2	Quick Reference Guide	To provide key information for the administration of Healthier SG.	Click here to download
3	Healthier SG Standard Operating Procedures (SOP)	Detailed operational reference and guide for Healther SG clinic staff and GPs. (Restricted access)	Click here to download
4	Healthier SG Frequently Asked Questions (FAQs)	Answers to common questions asked by Healthier SG clinics on implementation and operations under Healthier SG. (Restricted Access)	Click here to download
5	Primary Care Digital Services (PCDS) Guide	A detailed step-by-step guide on PCDS functions.	Click here to download You may view a recording of the webinar here.
6	Healthier SG Clinic Training Part 1: Operations and Administration	Slides on Healthier SG Operations and Administration (Restricted Access)	Click here to download You may view a recording of the training here.
7	Healther SG Clinic Training Part 2: Financing (Restricted Access)	Training materials on Healthier SG Financing that were covered during the recent Healthier SG training sessions. (Restricted Access)	Click here to download. You may view a recording of the webinar here.
8	Lifestyle Prescriptions	Support GPs in providing more tailored lifestyle advice to patients based on their medical condition(s) i.e. Diabetes, Hypertension and Lipid Disorders	Click here to download
9	Information and resources for National Electronic Health Records (NEHR) Data Quality Contribution Criteria	MOH Advisory on the revised NEHR Data Quality Contribution Criteria (Restricted Access)	Click here to download
		NEHR Data Quality Webinar Presentation Materials (Restricted Access)	Click here to download You may view a recording of the webinar here.
		Frequently Asked Questions (Restricted Access)	Click here to download
		Frequently Asked Questions (Restricted Access)	Click here to download
10	Care Reporting Submission Information	Infographic providing a summary of guidelines for care reporting under Healthier SG	Click here to download
11	Information on Digital Enablement for Healthier SG	Infographic on Clinic Management Systems' Readiness for Healthier SG and Clinics' Healthier SG Requirements	Click here to download
		Tips to Improve NEHR Data Quality (DQ) Contribution	Click here to download
		GPs' Guide to a Healthier SG (HSG) Compatible Clinic Management System	Click here to download
12	Enhanced Health Plan & Care Protocol Updates	Sep-Oct 2024 HSG GP Clinic Training Deck (Restricted Access)	Click here to download
12	Enhanced Health Plan & Care Protocol Updates	3rd & 5th September 2024 Webinar Presentation Deck (Restricted Access)	Click here to download
13	FAQ for Self-Billing Arrangement	For further information on the Self-Billing Arrangement Agreement between GST-registered clinics and clusters. (Restricted Access)	Click here to download
14	Healthier SG (HSG) Digital Tools Webinar (Restricted Access)	The Healthier SG (HSG) Digital Tools Webinar was held on 5 & 13 November 2024. Two HSG digital tools were introduced, purposed to support HSG GPs in providing holistic care to patients: 1. Patient Care Summary (PCS) – Available from 24 Nov 2024 This tool in HSG-compatible CMSes will provide patient-level data with a “single view” summary which aims to support HSG GPs in identifying care gaps at the point of care. 2. GP Self Help Report Module – Available from 29 Nov 2024 This tool in PCDS enables HSG GPs to view, verify and catch up on Care Report and Health Plan submissions through their CMS. (Restricted Access)	Click here to download You may view a recording of the webinar here.
15	FAQs for Self-Declaration for Healthier SG Clinics	For further information on the self-declaration for Healthier SG clinics and their doctors.	Click here to download

The following materials and resources in the Healthier SG onboarding kit are intended to help residents identify you as a Healthier SG clinic and provide details on their journey to better health, and serve as resources to support your care for them.

Healthier SG Decal	To be displayed at the clinic entrance to allow residents to identify the clinic as a Healthier SG clinic.
Healthier SG Posterin 4 languages^{^}	To be displayed for residents to refer to for information on Healthier SG. English version Chinese version Malay version Tamil version
Healthier SG Brochures^{^}	For clinic to distribute to patients as a reference for information on Healthier SG. English version Chinese version Malay version Tamil version
Healthier SG Standee	To be displayed at the clinic entrance so that the clinic can be easily identified by residents as a Healthier SG clinic.
Health Plan Booklet^{^}	For enrolees without smartphones, or who have difficulty using or are not using Healthhub to monitor their Healthier SG health plans. GPs are encouraged to attach the Health Plan printout and Onboarding Questionnaire (if any) to Page 2 of the Health Plan booklet. Your patient's care team, including PCN nurses and community partners such as Active Ageing Centres (AACs), may assist your patient in completing the remaining pages of the Health Plan Booklet as they support the more in-depth conversations with your patient in reaching their health goals.
Healthier SG Appointment Card	To indicate the next appointments for enrolees without smartphones, or who have difficulty using or are not using Healthhub.
Healthier SG Onboarding Questionnaire	To issue to patients without smartphones, or who have difficulty using or are not using Healthhub, if required. English-Chinese version English-Malay version English-Tamil version
Revised CHAS Referral Form^	For direct referral of Healthier SG/ CHAS patients to: Subsidised Specialist Outpatient Clinics (SOCs) at Public Healthcare Institutions Post-screening follow-up for abnormal Pap/HPV screening test results under Screen For Life (SFL) Post-CDS/Vaccination follow-up under Vaccination and Childhood Developmental Screening Scheme (VCDSS) Breast Cancer Screening and GP-to-GP Referral for Cervical Cancer Screening under SFL and Healthier SG
Health Promotion Board Lifestyle Programmes Booklet	Provide top-line information for patients to self-help and join community activities, and for GPs to pass the booklet to patients after consultation.
Information on Lifestyle Programmes for Enrolees^{^}	Information on activities available in the area that GPs can refer their enrolees to as part of their Healthier SG Health Plans. You may also visit the Healthier SG Integrated Activities Portal for this information.
Healthier SG Tele-enrolment Coordinating Instructions	Guide on how to tele-enrol patients to Healthier SG clinics.

Participate in this Scheme

What do GPs need to do in order to participate in Healthier SG?

Participate in Core GP Schemes

Family doctors must participate in CDMP, CHAS, Screen for Life, and national vaccination programmes. Clinics must also be Public Health Preparedness Clinics if and when activated.

Join a Primary Care Network (PCN)

Family doctors who are not in a PCN need to join one. This will enable them to benefit from access to team-based care, including nurse counsellors and patient care coordinators, and peer support from like-minded colleagues to share best practices with, which is particularly useful during public health emergencies, such as COVID-19.

Partner their Regional Healthcare Cluster

This means establishing contact and working closely with the healthcare cluster for the region: continuing to refer patients to the institution of the patient's choice; and working with the partner healthcare cluster to address local population needs and enhance the clinic's capabilities.

Adopt a Healthier SG-compatible Clinic Management System (CMS) and contribute to NEHR

Clinics will need to sign the National Electronic Health Record (NEHR) Accession Agreement (AA) and apply for NEHR view-access for practicing doctors.

Clinics will also need to implement and maintain a Healthier SG-compatible CMS at its premises. Please refer here for the list of Healthier SG-compatible CMSes. To find out more about adopting a Healthier SG-compatible CMS, please refer to this guide by MOH.

Achieve accreditation to become a Family Physician

Have at least one GP who is registered with the Singapore Medical Council (SMC) as a Family Physician (FP) and this FP should not be covering multiple Healthier SG clinics. This requirement takes effect from 1 July 2030.

If you are interested in participating in Healthier SG and enrolling patients under the programme, please visit this link.